Returns Policy
✔ 14-day returns (unused, protective film intact)
✔ Replacement parts available if needed
✔ Personal support — directly from the founder
If something isn’t right, we’ll look for a solution together.
Returns
We want you to be completely happy with your Supastand.
If something isn’t right, you may return your order within 14 days of delivery.
To be eligible for a return:
– The stand must be unused
– The protective film must still be intact on all parts
– The product must be in original condition
Removal of the protective film is considered use of the product and voids return eligibility.
Return shipping costs are the responsibility of the buyer.
To request a return, click here:
Email us to start your return
Please include your order number and reason for return in your message.
Damaged Products
If your product arrived damaged, we’ll make it right.
Please send an email with photographic proof as soon as possible to:
After review, we will either ship a replacement free of charge or issue a refund.
Assembly Issues
If a part breaks during initial assembly, don’t panic.
Contact us and we’ll look for a solution together.
Contact us about assembly
We may provide replacement parts free of charge.
Damage caused by careless or rough treatment is not eligible for refund.